If you’re an integration firm and adding significant service revenue to your bottom line and cash flow in 2019 isn’t already your New Year’s Resolution, well, it should be.
AV integration firms have long been plagued by dwindling margins on projects and product sales.
Meanwhile, there is significant business risk for companies that don’t prioritize adding more service revenue which will not only offset dwindling margins but create a stabilizing stream of recurring revenue. Early returns from Commercial Integrator’s 2019 State of the Industry survey show that the AV industry’s service revenue problem is reaching a boiling point.